PERSONA AI · Legal
Refund Policy
Seller: Jamain Roth · Last updated: 7 November 2026
Paddle refund policy
Purchases are processed by Paddle as Merchant of Record. We follow Paddle's Refund Policy, including its applicable refund request period and any additional mandatory consumer rights. Read the linked policy for the current rules that apply to your purchase; this page does not restrict those rights.
How to request a refund
Visit paddle.net to request a refund and provide your order or receipt details. You can also contact redjamain@icloud.com for help identifying your order. Paddle handles approval and processing; sending a request is not confirmation that a refund has completed.
Access after a refund
A full approved refund removes access to the purchased assistant, its protected export and paid chat. A partial refund retains access. A chargeback suspends access until reversed. The free builder and your own configurations remain available. These access rules do not limit statutory refund rights.